Implementing a package-based business model requires careful tracking of key metrics to ensure success and identify opportunities for improvement. Beyond simple revenue increases, several important metrics deserve attention.

Key performance indicators should include:

- Package selection rates

- Average transaction value

- Customer retention rates

- Cost to deliver each package

- Customer satisfaction scores

- Upgrade rates between tiers

- Referral rates from package customers

The pest control company example showed how tracking these metrics revealed the true impact of their Home Protection Zones strategy. Their average contract value tripled while costs increased by only 40%, demonstrating the power of effective package design.

Regular analysis of these metrics helps identify which package elements deliver the most value and which might need adjustment. This data-driven approach ensures continuous improvement and maximum profitability.

Remember to gather both quantitative data and qualitative feedback from customers to fully understand package performance.