The Silent Killer of Small Business: Expense Creep

Michael Barbarita • March 28, 2025

It starts innocently enough.

A new software subscription here. A slight price increase from vendors there. A few additional staff hours.

Before you know it, your expenses have ballooned by 15% while revenue stays flat.

This is expense creep—the silent killer of financial performance.

I witnessed this with a client who couldn't understand why his profit margins kept shrinking despite stable revenues.

When we analyzed his expenses over three years, the pattern was clear: a 3-4% increase every quarter. Small enough to fly under the radar, but devastating over time.

This is why knowing your gross profit (sales minus direct costs) and tracking it religiously is crucial for cost reduction.

Here's how expense creep happens:

  • "Small" price increases from vendors compound
  • Unnecessary services never get canceled
  • Inefficient processes waste resources
  • Mission creep expands project scopes
  • Solutions get added but never removed

The most dangerous part? It happens gradually. You never feel the impact of any single expense increase, just like you don't notice yourself aging day-to-day.

But look at photos from five years ago, and the difference is stark.

My client implemented three changes:

  • Zero-based budgeting for all departments
  • Quarterly expense audits to eliminate waste
  • Required ROI analysis for any new expenditure

The result: $143,000 in annual cost reduction without affecting quality.

Remember: watching your top-line revenue is important, but expense control drives profitability.

Guard your gross profit like your business depends on it—because it does.

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