Most business owners get this completely wrong. They wait too long to offer additional products and services.

Here's the golden rule I've learned from working with thousands of businesses: The best time to upsell is immediately after the first purchase.

Why? The psychology is simple. Your customer just experienced their first "yes" with you. They're feeling good. Their wallet is already open. Their trust is at its peak.

I watched a client's painting business triple their average sale by simply offering a single room upgrade at the perfect moment - right after the initial agreement was signed.

Think about Amazon's "Frequently bought together" suggestions. They're not random. They appear at the exact moment you're most likely to say yes - during checkout.

Quick Implementation Tips:

Create a list of your most natural upsells

Train your team on perfect timing

Make it easy to say yes

Keep it relevant to the first purchase

Remember: Timing isn't just about when you ask - it's about making the right offer at the right moment.